Contact
Tell us which of these you are.
There is one mailbox and a person reads it. The three routes below get you a faster and more useful answer, because they ask for the things we would otherwise have to ask you for first.
Where to send your enquiry
-
You distribute professional brands
Reply within 4 business hours
Territory, margin structure, terms
Nine fields. Enough to come to a call with terms rather than a brochure.
Distribution application -
You run a salon or barbershop
Reply within 1 business day
Getting RosaNera onto your back bar
We connect you to the nearest distributor — or tell you there isn't one yet and put your state on the list.
Salon partner enquiry -
You want to test the colour first
Reply within 1 business day
Professional-size samples, shipped from Poland
Licensed professionals and trade businesses. Flat shipping, credited to your first order.
Request a sample kit
Everything else
Write to info@rosaneracosmetics.com. Subject lines that describe the thing get answered faster than “hello”.
- Technical questions
- Mixing, timing, shade conversion, or a result that did not go the way the chart says. Tell us the starting level and what you mixed.
- Documentation
- Ingredient lists, safety data sheets, the technical manual, declarations for customs or a tender. Say which product and which document.
- Press and partnerships
- Education collaborations, trade shows, editorial requests.
- Privacy and data requests
- Access, correction or deletion. Put “privacy request” in the subject line; we answer within one month.
Where we are
Topolowa 10
21-003 Dys
Poland VAT PL7133121574 · KRS 0000998379
Office hours are Central European Time, Monday to Friday. Email sent during a US morning is generally read the same day; email sent during a US evening is read the next morning our time.
There is no United States office yet. When there is one it will be listed here with a street address and a number that rings — not before.